Lead Consultants

By bringing together two of the biggest names in Home Care and Hospice marketing and sales, Simione continues to illustrate their dedication to the industry by providing a powerhouse division able to address every agency’s marketing, sales, and customer service needs.

Mike Ferris has been a leading industry resource for home care professionals for over 10 years. Specializing in sales, marketing, and customer service coaching, training, and consulting for home health and hospice agencies, his expertise enables agencies to capitalize on the opportunities in their market.

Polly has been a national healthcare consultant specializing in marketing strategy, referral development, admission management and customer service since 1993. She’s helped over 100 healthcare providers maximize their performance by applying the strategies of customer-focused industries to healthcare

Having worked together before, the benefactor of their teamwork, CEO William Deary, III of Great Lakes Home Health and Hospice and HME says, “After working closely with Mike Ferris and Polly Rehnwall over the last 3 years, our referrals have grown significantly and our conversion rates improve each month. Our customer satisfaction is currently a notable 97.1%. Their consulting, coaching, and support have been critical to our success.”

The Full Service Marketing and Sales Solution

Delivering optimal results begins with an across-the-board evaluation of your program in order to design solutions custom tailored to your agency and your area. 

We will:

• Design Referral and Admissions Management System
• Evaluate and Assess your Agency’s Capabilities
• Create a Custom Sales Program for your Agency
• Guide the Implementation and Integration of your New Program
• Coach your Staff Towards Renewed Focus
• Train your Sales People
• Provide Ongoing Support for your Agency’s Success

Single Service Solution Programs

Have one or a few specific needs? Mike and Polly can guide you through creation and implementation quicker and with more success than anyone else. Below is just a small sample of what they can do: 

• Referral and Admissions Management
• On-site Sales, Marketing, or Customer Service Training
• Square One Sales and Marketing Bootcamp (LINK TO BOOTCAMP PAGE)
• Video Training / Corporate Videos
• Collateral Materials, Sales Letters, and Advertising Consulting
• Mystery Shopping / Market Analysis
• Interview candidates

For more about our services, click here.

To see our line of products that others rave are “invaluables resources”, “priceless”, “motivating” and “great!”, click here.

To read all of our testimonials, click here.

Clinical Operations | Financial Management | Hospice | Information Technology | Mergers & Acquisitions | Cost Reporting | A/R Management | Compliance | Interim Management | Marketing, Sales and Customer Service

Due Diligence | Blueprint for Success | Business Checkup | HIPAA Services | OASIS Services | OBQM Services | Strategic Services | Business Valuation